Senior Business Consultant
The Senior Business consultant, by virtue of their experience gained and their exposure to a variety of project areas, will assume more of a leadership role both on individual assignments and to other business consultants. They also represent our “seasoned” consultants and will carry a significant workload in relation to both the delivery of our services and to the definition of the approach adopted to the delivery of these services. In addition they will act as the point of contact on-site for business related questions and issues that arise and require clarification which cannot be addressed by a Business Consultant. They will be allocated responsibility for a number of projects or project areas simultaneously. They will also act as a liaison to other sections within Cúram Software as appropriate e.g. Product Development, Sales and Global Learning Services etc.
Location
New Zealand
Department
Global Services
Responsibilities
- To uphold the same professional standards and work ethic expected of all our Consultancy staff and to lead by example when working with less experienced staff.
- To act as a focal point for the design and development team when discussing design options and the various merits of different approaches.
- To build a high level of trust and confidence with Partners and Customers in relation to their knowledge of the business issues at hand and of Cúram and the proposed solutions.
- To build appropriate contacts and relationships with key influencers and decision makers
- To work with other interested parties within Cúram Software to ensure that the Cúram Framework continues to evolve in the most effective manner to meet the needs of customers and prospective customers
- To ensure that business consultants are kept up to date with developments within the Cúram Framework that will enable them to deliver there services more effectively.
- To ensure that the methodologies used on Cúram engagements are appropriate and effect enhancements to these methodologies where these are warranted.
Skills and Attributes
- A minimum of three year’s experience in a business consultant role working for a large information technology consulting firm OR a minimum of four years experience working at management level for a public sector agency in the delivery of information technology related projects for the Social Security and/or Human Services marketplace.
- A comprehensive understanding of Case Management functionality and associated business processes of government social enterprises.
- A comprehensive understanding of how to implement and customize Commercial-off-the-shelf (COTS) social enterprise management (SEM) functionality.
- Proven ability in the areas of written communication and presentation delivery.
- Experience with business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques.
- Experience with screen design and storyboarding.
- Experience with quality assurance activities and test case development.
- Ability to lead JAD sessions.
- Strong interpersonal and leadership skills.
- Ability to facilitate meetings with customers, System Integration partners and Cúram professionals.
- Solid team building, problem resolution and decision making skills.
- Attention to detail and the ability to interact with clients at all levels of the organization.
- Ability to work as part of a team dedicated to delivering quality results.
- Display initiative and practical application.
- Willingness to travel.
Reports To
Director of Global Services