WorkCoverSA Develops New Systems to Support Employers and Injured Workers With the Help of IBM and Cúram Software
New Software Implementation Improves Ability of WorkCoverSA to Support Their Stakeholders
Herndon, Va. – April 13, 2011: Cúram Software and IBM (NYSE: IBM) announced today the successful implementation of a number of software solutions for WorkCoverSA to support their business. WorkCover selected IBM Global Business Services to implement the Cúram for Workers' Compensation Solution, a comprehensive and proven claims management solution that manages and automates the complete claim lifecycle from injury to outcome, as part of a comprehensive modernisation of their IT systems.
WorkCover administers the Workers’ Rehabilitation and Compensation Scheme in South Australia on behalf of approximately 50,000 registered employers and 430,000 employees. WorkCover collects and manages levies for employers while their claims agent manage approximately 20,000 new claims and process approximately AUD500 million worth of claims payments each year. After finding their customised legacy application difficult and expensive to maintain, it was apparent they needed a new enterprise IT infrastructure that was robust and scalable.
During the three year project IBM worked with WorkCover to integrate the Cúram for Workers’ Compensation solution with IBM Tivoli Access Manager for e-Business and IBM DB2 Universal Database Workgroup Server, operating on IBM WebSphere Application Server. The flexible, solution allows WorkCover to manage claims more efficiently, ensuring greater transparency and consistency in decision making. This greater consistency is driven by numerous automated calculations and processes, previously performed manually by case managers. Furthermore, the authority can now respond more easily to changes in legislation and business priorities by incorporating them into the Cúram solution, giving it greater control over its scheme.
Yvonne Deally, CIO, WorkCover, said, “Our legacy systems were increasingly customised to the point they were no longer efficient to maintain. The Cúram solution implemented by IBM allows our organisation to respond to business or legislative change much more effectively, while also providing greater case management transparency.”
“This has been one of the most extensive IBM implementations of Cúram in the world,” said Michael Kinnane, Adelaide Application Services Leader, IBM Global Business Services. “IBM integrated Cúram with Tivoli Access Manager and combined Cúram and Tivoli with WebSphere and the DB2 server on a Windows platform. We are delighted we have worked with Cúram Software to help WorkCover build a new platform that reduces the complexity of back-office systems, enabling the organisation to increase its focus on case management and client service.”
According to Deally, IBM was instrumental in delivering the solution. “IBM had both the expertise and proven track record to manage and deliver what was a complex, three-year project successfully, which included transferring more than 650 million records of client related data stretching back over 20 years. We were particularly impressed by dedication displayed by the IBM team to WorkCover and to the success of this project. ”
“Cúram Software was happy to help Workcover facilitate best practices for rehabilitation and return to work and to ensure more consistent decision making and claims management,” said Ernie Connon, president, Cúram Software. "Working with IBM, our Strategic Technology Partner, we developed an enterprise solution that enabled greater transparency and more consistent decision making, focusing on our ultimate goals of effective rehabilitation, compensation and return to work.”
About WorkCoverSA
For more information on WorkCoverSA, please visit: http://www.workcover.com
About IBM
For more information on IBM, please visit: http://www.ibm.com/au
About Cúram Software
Cúram Software is the leading provider of Social Enterprise Management (SEM) software solutions, delivering best-in-class applications for social enterprises globally including, health and human services, workforce services, and social security organizations. Using the Cúram Business Application Suite agencies can immediately reap the benefits of client-centric business processes and an outcomes-driven integrated service delivery model. The Cúram Business Application Suite, underpinned by the Cúram Enterprise Framework, combines the advantages of commercial off-the-shelf (COTS) software, an enterprise platform and service-oriented architecture with the business and technical flexibility required to allow agencies to implement solutions to meet their strategic objectives. Cúram Software is headquartered in Dublin, Ireland with offices throughout North America, Europe, Australia, and India. For more information, visit www.curamsoftware.com.
Cúram is a registered trademark of Cúram Software Ltd. All Cúram products and service names are trademarks and property of Cúram Software Ltd. All Rights Reserved. Copyright (C) 2011 Cúram Software Ltd.
For more information about Cúram Software, please visit: www.curamsoftware.com