Support
Cúram Software builds products to high standards of reliability, scalability and robustness to meet daily operational demands. The technology which underpins the Cúram Business Application Suite™ is a significant enabler to the implementation of a successful Social Enterprise Management (SEM) application. Cúram Software is proud to complement these fine products with Cúram Care™; a set of superior customer services including software maintenance, technical support, upgrades and on-site services – with options designed to meet the demands of the complex development and production environments.
Cúram Software believes that each organization requires support to meet their specific project needs. Based on this understanding, Cúram Care™ support services may be customized to meet your needs.
With Cúram Care, you benefit from:
- Direct, rapid access to Cúram’s Customer Care Professionals
- High quality problem analysis and responsiveness
- Scheduled Service Pack releases for your licensed products
- Secure web-based case submission via our online Cúram Care System
Whatever the issue, your Cúram Care™ team will help ensure that your support experience with Cúram Care™ meets or exceeds your project expectations.
Read more about our Cúram Care™ support services:
- Cúram Care Standard™
- Cúram Care Platinum™
- Cúram Care Extended™
- Cúram Care On-Site™
- Cúram Care Install™
- Cúram Care Quick Start™
- Cúram Upgrade Assistance Service™
For further information on Cúram Care™ contact: support@curamsoftware.com
Related Links
- Cúram Care System
- Cúram Supported Prerequisites.
(These pages describe the minimum product levels you should have installed before installing the Cúram Software.)
Cúram Care™ is an industry leading support service enabling our customers and partners to successfully implement and maintain Cúram Business Application Suite™ solutions.