Cúram Enterprise Framework

Cúram Enterprise Framework provides the core processing and infrastructure components necessary to deliver a complete solution for Social Enterprise Management. Created as a result of extensive analysis of social enterprise processes worldwide, the features of the Cúram Enterprise Framework are designed according to best-practice client and case management processes. These built-in business and technical processes provide support for managing the complete life cycle of clients and their cases, from initial contact and registration through various stages which may include assessment, determination, service planning, service delivery, and outcome evaluation.

The Cúram Enterprise Framework has also been designed to be flexible to meet the changing needs of social enterprises. It helps organizations achieve service targets through the adoption of an integrated service delivery approach facilitated by a Social Enterprise Management (SEM) Reference Model. Social enterprises around the world have built solutions for a wide range of programs by combining this framework with other enterprise-focused specialized functional modules like service planning, provider management and decision assist.

• Provides an industry open standard development and runtime environment supported by a flexible application, business, and technical architecture
• Provides a Service Oriented Architecture (SOA) as validated and certified by the IBM Software Group
• Uses an Enterprise JavaBeans (EJB) / J2EE architecture to enable horizontal and vertical scalability
• Supports a range of RDBMSs, operating systems and middleware products to provide platform independence
• Supports many deployment models, from simple to complex, and delivers the scalability required by social enterprises

• Integrated Case Management—Crosses program and organizational boundaries to provide a client-centric, holistic and integrated service delivery approach in managing the client to a successful outcome.
• Business Services— Support service and benefit delivery throughout the enterprise providing the foundation for all aspects of integrated case management for social enterprises, including task and correspondance management, search, and calendaring/scheduling.
• Technology Services — This packaged set of common Technical Service APIs acts as a technology abstraction layer, allowing developers to concentrate on business problems.
• SEM Reference Model – Flexible structural foundation for all Cúram applications embodied as a metamodel containing logical entities and relationships that support the Social Enterprise Management business processes.
• Cúram Administration Suite™— Manages the configuration, setup, and maintenance of all the Cúram Business Application modules and services with a centralized web-based application.
• Cúram Documentation Center™— An industry-leading repository for systems design, and documentation, that provides all users access to a library of business process flows, data models, business guides, and thousands of design objects (e.g., screens, database tables, fields, and business process objects).
• Cúram Application and Development Environment Suite™— Provides organizations with capabilities to extend the Cúram Business Application Suite to meet unique program and organizational requirements while maintaining broad functionality and strategic advantages of the base solution.

• Cúram Business Application Suite Brochure
• Cúram Administration Suite At-A-Glance
• Cúram Workflow At-A-Glance