Cúram for Income Support

Cúram for Income Support provides an outcomes based and client focused solution which integrates service delivery throughout the enterprise spanning multiple human services programs, benefits and services. It delivers eligibility, entitlement and determination services for a wide range of human services programs that support individuals, children and families in need.

With more than 900 evidence items, 3000 business rules and approximately 600 pre-built screens this comprehensive solution addresses a range of business administrative and program needs including: screening, intake management, verification, assessment, eligibility, benefit calculation, case management, provider management, financial management, certification/recertification, over/underpayment calculation, program administration, calendaring, correspondence, work allocation, workflow management, notes, security and auditing.

By leveraging Cúram Software's extensive background, knowledge and thought leadership for social services organizations, Cúram for Income Support has been designed and developed to deliver significant value immediately upon implementation.

• Multi-program support and service integration reduces data entry, improves caseworker productivity and results in more responsive service
• Automated program eligibility determination ensures  the correct application of complex eligibility policies and reduces new staff training time and costs
• Automated benefit calculation ensures consistent payments and helps reduce reliance on individual worker knowledge and expertise
• Pre-built evidence capture and maintenance screens with improved fraud detection and prevention reduce error rates
• User-friendly explanation of eligibility determination results guides new workers through decision analysis
• Effective-dated business rule sets allow organizations to change and track changes in program eligibility rules over time
• Change-in-circumstance processing supports retroactive changes in data with automatic recalculation of over and under-payments
• The solution is designed to be configured and administered rather than constructed in the traditional manner (coding) resulting in reduced risk at implementation as well as reduced operation and maintenance costs
• Section 508, ADA and BOBBY compliance to enable access and operation by people with disabilities

• Software built specifically for human services and social services
• Domain specific business content (rules, evidence, business processes) out-of-the-box
• Outcomes-based and client-focused
• Provides a framework for agencies to collaborate for the best outcomes
• Enterprise Approach – not a siloed/single program approach
• Allows for Incremental Modernization and Transformation (IMT approach)
• Market Leader and Thought Leader in SEM arena

• Cúram Citizen Self Service 
• Cúram Social Enterprise Collaboration
• Cúram Reporting At-A-Glance
• Cúram Decision Assist At-A-Glance
• Cúram Service Planning At-A-Glance
• Cúram Provider Management