Cúram Provider Management

Cúram Provider Management enables agencies to manage the complete provider management lifecycle, resulting in improved service delivery, efficiency and sustainable outcomes.

Suitable For:

  • Any social service agency that wants to manage the end-to-end business relationship with their service provider
  • Any organization that wants to simplify payment processes and monitor and control spending
  • States and provinces that are looking to consolidate and centralize their provider management solutions across some or all agencies
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Cúram Provider Management enables agencies to manage the complete provider management lifecycle, resulting in improved service delivery, enhanced efficiency and sustainable outcomes for their clients.

Cúram Software worked with multiple Government agencies from the U.S., Canada, Australia and the UK, to ensure that solution meets current and future global provider management needs.

The solution includes:

  • A common repository of information for both internal and external providers and all available categories of services
  • Enhanced case workers access to services and oversight of the provider network to improve service planning effectiveness and support team-based decision making
  • Configurable and re-useable business services that support core provider management business processes covering all points of contact, from enrollment to service provisioning to payment

By simplifying the payment process and keeping better control over spending, Cúram Provider Management helps providers and agencies to realize more streamlined, cost-effective business operations. 

The solution informs caseworkers about important license and contract data that may be required for providers to deliver services including the license status and its effective period, approved services, limitations on the service and renewal processes.  The solution offers advanced capabilities to execute a thorough assessment, in order to evaluate and track the readiness of a provider to deliver the optimal services to meet their clients' needs. This includes management and tracking of training programs and certifications.

Through self-service access, providers have the direct interaction with the solution to submit and view invoices, view licensing and accredidations, capture attendance, submit rosters and manage workloads and assignments.

  • By simplifying the payment process and better control over spending, providers and agencies will realize more streamlined, cost-effective business operations
  • Manages the complete provider management lifecycle, resulting in improved service delivery and sustainable outcomes
  • Expands access to the agency and lowers the cost of doing business for providers and agencies using a provider portal
  • Centralizes the organization of services within an agency to improve their visibility and ease of maintenance
  • Simplifies the process of finding, matching, authorizing and allocating services to a provider
  • Assessment capabilities enable agencies to evaluate and track the readiness of a provider to deliver the optimal services to meet their clients’ needs
  • Monitors on-going provider performance and compliance
  • Cúram Provider Management is the only provider management solution designed to meet the unique requirements of Social Service agencies
  • Provider self-service site gives direct access to the solution, improving collaboration and efficiency
  • Complete lifecycle management from pre-registration to payment
  • Ability to manage incidents and provider investigations
End-To-End Provider Management

Supporting Materials

Alliance of Information and Referral Systems (AIRS) Standards for Professional Information and Referral

Cúram's solution geared for social service organizations stands alone. Through a global, collaborative design approach, Cúram has brought a revolutionary solution to bear.  This solution enables customers to take full advantage of the extensive research and development, ensuring a low-risk, low-cost and high-value solution to manage the complete end-to-end business relationship with their service providers.