Cúram for Unemployment Insurance
Cúram for Unemployment Insurance is a comprehensive solution managing Benefits, Tax and Appeals with market-leading capabilities facilitating the rapid and cost-effective reemployment of citizens.
Suitable for:
- Agencies replacing their Unemployment Insurance systems including benefits, tax, wage records, and benefit payment control
- Revenue Agencies responsible for UI Tax processing
- Employers and their associations who interact with UI agencies on a daily basis with claims, tax and adjudication business functions
Cúram for Unemployment Insurance is the first commercial off-the-shelf solution that delivers the full range of Unemployment Insurance capabilities including benefits, tax, appeals and re-employment services. Based on a services oriented architecture (SOA), the Cúram solution allows agencies to implement a fully integrated solution across all Unemployment Insurance Programs. Leveraging the Cúram Enterprise Framework, the Cúram Unemployment Insurance Suite provides the core processing and infrastructure components to meet the unique requirements of each agency. For agencies considering modernization, the Cúram Unemployment Insurance Suite can be implemented as an enterprise wide application or in a phased approach.
Cúram Unemployment Insurance Benefits addresses the full range of business requirements that accommodates self-service and in-person claims intake, certifications, both monetary and non-monetary determinations, benefits calculations, change in circumstances processing and benefit payment control business functions.
Cúram Unemployment Insurance Tax includes employer registration, liability determinations, experience rating, wage and tax reporting, financial management, delinquency processing, and transfer of experience.
Reemployment Services provides capabilities that include registration, employment assessments, service planning and referrals to workforce centers, partner agencies and support programs.
- Comprehensive solution includes pre-built business processes supporting end-to-end unemployment insurance claim lifecycle
- Product reflects requirements gathered from multiple states and deep domain experience promoting best practice
- Includes monetary and non-monetary eligibility rules that are easily adaptable to meet state specific requirements
- Flexible solution provides ability to easily adjust to organizational and policy changes
- Provides holistic approach to managing the client needs from initial filing, continued certification, reemployment, and appeals and adjudication
- Provides the ability to easily create and test business workflows to improve efficiency, effectiveness, consistency and accuracy
- Supports multiple access channels enabling citizens and employers to work within a single system
- Automated support for change-in circumstance processing, overpayment processing and re-assessment improves efficiency
- COTS solution lowers total cost of ownership:
- Offers flexibility to address key business requirements
- Reduces cost of implementation
- Reduces maintenance costs
- Allows for Incremental Modernization and Transformation (IMT approach)
- COTS solution built specifically for social enterprises
- Domain specific business content (rules, evidence, business processes) out-of-the-box
- Product reflects requirements gathered from multiple states and deep domain experience promoting best practice
- Outcomes-based and client-focused
- Allows for Incremental Modernization and Transformation (IMT approach)
- Offers enterprise approach – not a siloed/single program approach
- Provides a framework for agencies to collaborate for the best outcomes
- Built using non-proprietary open architecture
Supporting Materials
The Cúram Unemployment Insurance Suite is the first commercial off-the-shelf (COTS) solution for unemployment insurance agencies incorporating benefits, tax, re-employment services, and appeals.

