Cúram for Unemployment Insurance
Cúram for Unemployment Insurance (UI) is a comprehensive solution for effectively managing benefits, taxes, and appeals. It also features market-leading capabilities that facilitate the rapid and cost-effective re-employment of citizens.
- For agencies replacing their UI systems including benefits, tax, wage records, and benefit payment control
- For revenue agencies responsible for UI tax processing
- For employers and their associations that interact with UI agencies on a daily basis to handle claims, tax, and adjudication business functions
Cúram for Unemployment Insurance (UI) is the first commercial-off-the-shelf (COTS) solution suite that supports management of the full range of UI capabilities – benefits, tax, appeals and re-employment services.
- Cúram Unemployment Insurance Benefits – Facilitates self-service and in-person claims intake, certifications, both monetary and non-monetary determinations, benefits calculations, change in circumstances processing, and benefit payment control business functions
- Cúram Unemployment Insurance Tax – Streamlines management of employer registration, liability determinations, experience rating, wage and tax reporting, financial management, delinquency processing, and transfer of experience
- Cúram Unemployment Insurance Appeals - Provides comprehensive capabilities for managing the unemployment insurance appeals process from initial filing through to decision addressing multiple levels of hearings and work allocation.
- Cúram Re-employment Services – Automates and enables efficient management of registration, employment assessments, service planning, and referrals to workforce centers, partner agencies, and support programs.
Based on a service-oriented architecture (SOA), the Cúram solution supports modernization initiatives by enabling agencies to deploy a fully integrated solution across all UI programs, while supporting a phased implementation approach.
Cúram for Unemployment Insurance applications are highly configurable, providing flexibility to meet the unique needs of each agency and reducing the need for customizations that slow implementations and increase IT maintenance costs.
- Supports the end-to-end unemployment insurance (UI) claim lifecycle with pre-built business processes and proven best practices
- Reflects requirements gathered from multiple states
- Includes eligibility rules that are easily adaptable to state-specific requirements
- Provides flexibility and configurability that enables organizations to easily adjust to internal and policy changes
- Enables holistic and integrated approach to managing client needs
- Supports multiple access channels, enabling citizens and employers to work efficiently within a single system
- Improves efficiency with automated support for change-in circumstance processing, overpayment processing, and re-assessment
- Offers low total cost of ownership as a commercial-off-the-shelf (COTS) solution
- Offers easy configuration capabilities, enabling agencies to address unique business requirements, accelerate implementation, and reduce ongoing IT maintenance costs by avoiding costly customizations
- Supports Incremental Modernization and Transformation (IMT) approach
- Solution built specifically for social enterprises
- Extensive domain-specific business content out-of-the-box for rapid time to value
- Best practices and requirements gathered from multiple states
- Outcome-based and client-focused for improved program effectiveness and citizen service
- Framework that supports increased collaboration
- Flexible configuration reduces customization needs and accelerates return on investment
- Commercial-off-the-shelf (COTS) solution provides investment protection and lowers system deployment cost, risk, and time
- Service-oriented architecture (SOA) enables greater flexibility, easier management, reusable business and technology services, and an integrated platform within the human services enterprise
- Phased implementation options, supporting Incremental Modernization and Transformation (IMT) approach
Supporting Materials
The Cúram Unemployment Insurance Suite is the first commercial off-the-shelf (COTS) solution for unemployment insurance agencies incorporating benefits, tax, re-employment services, and appeals.