Cúram for Child Support Enforcement

Cúram for Child Support Enforcement delivers a comprehensive suite of business functions designed to improve the effectiveness and efficiency of child support programs.

  • For U.S. states interested in implementing or replacing their child support solutions
  • For Canadian provinces looking to implement or replace their child support solutions

 

 

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Child Support Enforcement programs seek to ensure that parents carry out their responsibilities for providing financial and medical support to their children.  Their services include:

  • Locating parents
  • Establishing paternity
  • Establishing support obligations
  • Monitoring and enforcing those obligations 
  • Facilitating disbursement of support to the recipients

Cúram for Child Support Enforcement delivers a comprehensive suite of capabilities that supports these diverse processes and more.  Our solution focuses on helping agencies to increase family self-sufficiency and child wellbeing, reduce administrative overhead, improve service delivery, and foster more open communication and greater cooperation among jurisdictions.

Cúram for Child Support Enforcement delivers comprehensive, pre-built components, common business processes, and industry best practices that drive efficiency, support effective management and outcomes, and speed deployment.  

Components include:


Financial Management

  • Sophisticated and flexible aging, allocation, and disbursement capabilities
  • Automated payment collection and distribution
  • Reassessment capabilities 
  • Powerful tools 


Web Portals and Customer Relationship Management (CRM)

  • Web portals for employer, client, and inter-agency collaboration
  • Call center and outreach campaigns and collections management capabilities

 

Dashboards and Analytics

  • Easy-to-navigate dashboards for performance, outcomes, operations, and financials
  • Performance and Outcomes Measurement (OCSE KPIs).

 

  • Supports all phases of and a holistic approach to child support enforcement in a single solution
  • Provides an outcome-based solution with pre-built components, common business processes, and industry best practices that drive efficiency, support effective management and outcomes, and speed deployment
  • Delivers integrated decision support and case management tools to promote aid worker and management effectiveness
  • Supports cross-agency collaboration and communication
  • Features extensive dashboards and reports to drive efficient program administration
  • Provides multiple access channels for citizen and employee ease
  • Supports change-in-circumstance processing, overpayment processing, and re-assessment for improved program agility and accountability
  • Automates and streamlines caseload processing for improved productivity
  • Supports Incremental Modernization and Transformation (IMT) approach
  • Flexible and open commercial-off-the-shelf (COTS) child support enforcement solution
  • Holistic approach for improving outcomes
  • Accurate and timely management of accounts from all parties
  • Powerful business intelligence and reporting
  • Best-practice assessments and plans for collection efficiency
  • Expanded channels and access for employee and citizen ease
  • Open interface(s) and integration approach
  • Sophisticated financial management module and engine
  • Extensive configuration capabilities that reduce customizations and speed deployment
  • Phased implementation options
     
Case Study: State of Indiana

Supporting Materials

"Cúram Software reduces risk with a history of delivering a well-tested integrated solution that minimizes the amount of costly customization needed.  The Cúram Software solution will provide much greater usability and a worker-friendly interface that allows workers and partners to be more productive and meet client needs."

Alvin Sears, IT Project Manager, Clark County, Nevada