Additional Solutions
The Cúram Enterprise Framework in combination with Cúram Enterprise Modules, provides support for common needs-based and contribution-based programs through our industry leading, social enterprise management reference model.
Suitable For:
- Social enterprises looking to provide outcome-focused, integrated service delivery to their citizens
- Agencies looking for a comprehensive COTS solution incorporating best practices built exclusively to address delivery of any need-based or contribution-based social program
Cúram Enterprise Framework combined with Cúram Enterprise Modules provide the core processing and infrastructure components necessary to deliver a complete solution for a wide range of social programs such as Mental Health, WIC, Temporary Housing, Pensions, Loans, Carers, Maternity Benefits, Early intervention, Disability Services. Created as a result of extensive analysis of social enterprise processes worldwide, the features of the Cúram Enterprise Framework and Cúram Enterprise modules are designed according to best-practice client and case management processes. These built-in business and technical processes provide support for managing the complete life cycle of clients and their cases, from initial contact and registration through various stages which may include assessment, determination, service planning, service delivery, and outcome evaluation.
Cúram has also been designed to be flexible to meet the changing needs of social enterprises. It helps organizations achieve service targets through the adoption of an integrated service delivery approach facilitated by a Social Enterprise Management (SEM) Reference Model. Social enterprises around the world have built solutions for over 50 different programs by combining this framework with other enterprise-focussed specialized functional modules like service planning, provider management and decision assist.
- Provides a unique, common platform for a wide range of social programs ranging from WIC to Disability Services
- Provides an industry open standard development and runtime environment supported by a flexible application, business, and technical architecture
- Follows established design principles, using open standards, to separate Presentation, Business Logic and Persistence layers
- Provides a Service Oriented Architecture (SOA) as validated and certified by the IBM Software Group
- Uses an Enterprise JavaBeans (EJB) / J2EE architecture to enable horizontal and vertical scalability
- Supports a range of RDBMSs, Operating Systems and Middleware products to provide platform independence
- Supports many deployment models, from simple to complex, and delivers the scalability required by social enterprises
Cúram Software created and pioneered the concept of Social Enterprise Management (SEM), a business model based on the key objectives of social enterprises world-wide – to provide Care and Protection for citizens and their families in times of need and to help them to achieve their Social and Economic potential. To support this vision Cúram developed a unique, program-independent and family-centric Industry Reference Model that is at the heart of the Cúram Business Application Suite. This model incorporates a market-leading Integrated Case Management capability that allows caseworkers to manage individuals, families, programs, service providers and service plans in a structured and holistic manner to achieve successful citizen outcomes. This underlying reference model is based on the two fundamental social models (Bismarck and Beveridge) that cover all need-based and contribution-based social programs globally.
This unique philosophy and accompanying architecture allows social enterprises to leverage Cúram to build solutions for any social program that is either need-based such as WIC or is contribution-based such as Disability Services. For example the Island of Guernsey used Cúram to provide services for 23 different programs while New York City uses Cúram to allow citizens to screen for 35 programs in 7 languages.
- Cúram for Citizen Self-Service At-A-Glance
- Cúram Decision Assist At-A-Glance
- Cúram Service Planning At-A-Glance
- Cúram Provider Management At-A-Glance
- Cúram Intelligent Evidence Gathering At-A-Glance
- Cúram Social Enterprise Collaboration At-A-Glance
- Cúram Supervisor Workspace At-A-Glance
- Cúram Verification At-A-Glance
- Cúram Reporting At-A-Glance
Supporting Materials
“Cúram allows us to better manage information so we can understand client needs and develop better services. One of the main reasons we chose Cúram Software is that the system is designed specifically for our industry. It’s architected to respond to the pressures that we face in the human services industry. It’s not a CRM or ERP system that’s been modified for sales purposes. It’s authentic.”
Andrew Spina, Executive Director of Shared Information Solutions, DSQ
