Social Enterprise Management (SEM)

Innovative social services organizations are embracing new Social Enterprise Management (SEM) models to achieve successful client-focused outcomes.  SEM, a concept pioneered by Cúram Software, offers a proven business and technology blueprint to help social services agencies provide efficient and effective care and protection for citizens and their families while equipping them to achieve their social and economic potential.

Unlike the traditional silo-based program-centric approaches, SEM models are

•    Outcome-focused

•    Family-centered

•    Integrated-delivery directed 

SEM, which supports both social insurance and social welfare programs, empowers organizations to pursue an outcome-based approach that addresses the individual and the family holistically through integrated service delivery. 

At SEM’s core is a new generation of commercial off-the-shelf (COTS) software that improves visibility and helps governments break their dependence on siloed, expensive, and inflexible IT systems to deliver more efficient services and improved outcomes. 

To support the SEM approach, Cúram developed an outcome-focused, program independent and family-centric Industry Reference Model that forms the foundation for the Cúram Business Application Suite.  It incorporates market-leading integrated case management capabilities that allows caseworkers to manage individuals, families, programs, service providers, and service plans in a structured and integrated manner to achieve successful citizen and program outcomes.